Assistant Director Food & Beverage

START YOUR JOURNEY WITH US

JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.

LOVE WHAT YOU DO EVEN MORE

At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. 

Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: 

• An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. 


• Learning opportunities with some of the best professionals the region has to offer.


• We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. 


• A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:
  
  
  
  • World class training and development, including leadership development.
  
  
  • Recognition programs.
  
  
  • Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!
  
  
  • Discounted food & drink in all our restaurants and bars.
  
  
  • Discounts for your friends and family.
  
  
  • Unlimited career opportunities (Internationally and locally)
  
  
  • Medical and Life insurance
  
  


• Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. 

OUR EXPECTATIONS FROM THE ROLE:

Assists in leading the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives.  The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment. 

SCOPE/BUSINESS CONTEXT

• A Full-Time position based at JW Marriott Marquis Dubai.


• Number of Direct Reports – Based on operations


• Titles of Direct Reports – Restaurant Managers, Bar Managers, Restaurant General Managers and Restaurant Operations Manager

CANDIDATE PROFILE

Experience: 

• Minimum of 2-year experience of a similar position within a five star hotel 


• Education or Certification


• High school diploma or GED; 4 years’ experience in the food and beverage, culinary, or related professional area OR


• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

The following are specific responsibilities and contributions critical to the successful performance of the position:

• Provides leadership and direction to all Food and Beverage outlets and staff including Restaurants, In Room Dining, Cafe; Services and Beverage outlets.   


• Manages the daily activities and monitors the performance of the Food and Beverage management and service teams.   


• Verifies that all outlet operational policies and procedures are maintained throughout the outlets.   


• Verifies that Hazard Analysis and Critical Control Points (HACCP), Occupational Safety and Health Administration (OSHA) and regional Alcoholic Beverage Commissions guidelines are maintained.   


• Assists the Director of Food and Beverage (F&B) in developing and managing the strategic plan for the Food and Beverage division including budget administration, forecasting, inventory and cost control.   


• Manages and creates Food and Beverage marketing and promotional opportunities for the outlets to draw clientele from the local market.   


• Monitors the status and progress of each outlet and to maintain consistency in all area of Food and Beverage operations


• Researches market trends and concepts to recommend appropriate products, services and operational changes necessary to maintain guest satisfaction.   


• Maintains and demonstrates strong knowledge of food and beverage trends within the hospitality industry.   


• Verifies that all Food and Beverage outlet teams are properly trained in the areas of sanitation, food safety, and customer service.   

Developing and Executing Food and Beverage Strategy and Goals

• Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations.


• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.


• Ensures integration of departmental goals in game plans.

Leading Food and Beverage Teams

• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).


• Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts.


• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings and staff meetings).


• Reviews staffing levels to ensure that guest service and operational needs are met.


• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.


• Provides feedback to employees based on observation of service behaviors.


• Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.


• Communicates critical information gained from pre- and post-convention meetings to areas of responsibility.


• Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.


• Order and purchase equipment and supplies.

Maximizing Food and Beverage Revenue

• Reviews financial reports and statements to determine how Food and Beverage is performing against budget.


• Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.


• Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service.

Managing and Conducting Human Resources Activities 

• Interviews, selects and trains employees.   


• Appraises employee's productivity and efficiency for the purpose of recommending promotions or other changes in status.   


• Manages the performance of the Exhibit Hall team including annual performance evaluations, career planning and training requirements. 


• Monitors employee attendance and records absences/tardiness.   


• Helps direct supervisors to achieve their own development goals.   


• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.   

Additional Responsibilities 

• Complies with all corporate accounting procedures.   


• Perform other duties as assigned.   

MANAGEMENT COMPETENCIES 

• Leadership


• Managing Execution


• Building Relationships


• Generating Talent and Organizational Capability


• Learning and Applying Professional Expertise

In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.