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Assistant Manager, FX & Cash Management Sales

icon building Company : Emirates Islamic Bank
icon briefcase Job Type : Full Time
icon geo-alt Dubai, United Arab Emirates

Job Description - Assistant Manager, FX & Cash Management Sales

Description
The Assistant Manager, FX & Cash Management Sales will partner with Relationship Managers, Treasury, Product, Operations and frontline teams to identify SME and Business Banking opportunities, design tailored FX, payments, collections and digital cash‑management solutions, and lead activation, adoption and revenue delivery across the portfolio.

Responsibilities
  • Promote adoption of EIB digital and transaction banking platforms (Smart Trade, host‑to‑host, cheque scanning, cash pickup, cheque printing) in collaboration with Relationship Managers and frontline teams.
  • Lead customer onboarding, training and activation for cash‑management services to reduce manual servicing and improve digital usage.
  • Identify and pursue FX and Cash Management opportunities through portfolio reviews, client calls and RM referrals, driving new customer acquisition.
  • Structure and present tailored FX, payments, collections and liquidity solutions, negotiating pricing and margins in line with bank policies.
  • Coordinate with Product, IT, Operations, Treasury and Business Support to enhance propositions, resolve issues and ensure platform readiness.
  • Ensure all solutions comply with Shariah, regulatory, AML and risk‑management standards, obtaining necessary approvals.
  • Monitor revenue performance, pipeline and MIS reporting to achieve assigned FX and Cash Management targets and minimize leakage.
  • Support implementation and post‑implementation adoption of digital cash‑management solutions, tracking usage growth and service quality.
  • Coach and enable Relationship Managers on transactional banking capabilities, sales tools and disciplined pipeline management.
  • Provide regular feedback to product and treasury teams on market trends, customer needs and competitive positioning.


Qualifications
  • Bachelor’s or Master’s degree in Finance, Banking, Business Administration or related field (ACT‑CertICM certification desirable).
  • 4–6 years of banking experience serving SME/Business Banking clients in UAE/GCC, with at least 3 years in FX sales, Cash Management or Transaction Banking.
  • Strong knowledge of FX products, pricing, margins and Treasury coordination requirements.
  • In‑depth understanding of cash‑management solutions, digital channels and implementation processes.
  • Proven sales, negotiation and presentation skills with a track record of revenue generation and pipeline management.
  • Ability to analyse MIS data, portfolio flows, revenue leakage and campaign performance.
  • Working knowledge of Shariah, regulatory, AML and operational risk frameworks applicable in the UAE.
  • Excellent communication skills in English; Arabic proficiency preferred.
  • Demonstrated ability to operate effectively in a matrix environment and collaborate with cross‑functional teams.
  • Proactive, results‑oriented mindset with strong customer focus and the ability to thrive in a competitive client‑facing environment.


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