Assistant Manager, Sales Operations & Support

POSITION SNAPSHOT

Cluster: Coastal Arabia

Location : Dubai, UAE

POSITION SUMMARY

Support the Sales function by delivering accurate and timely reports, dashboards and actionable business insights. Maintain sales tools and master data, support TTS and MBPC processes, and use digital solutions and automation to improve decision-making, efficiency and execution. Drive effective Sales Operations and Business Analytics by ensuring accurate sales planning, performance visibility and strong governance of key commercial processes. Transform sales, customer, sell-out and market data into actionable insights and dashboards that support better commercial decisions, while continuously improving reporting and processes through digitalization, automation and AI-enabled tools.

A DAY IN THE LIFE …

• Develop and automate sales reports, dashboards, and KPI tracking.


• Provide business insights, analysis, and decision-support tools for Sales and leadership.


• Monitor TTS performance, customer investments, spend vs. plan, and accruals.


• Support ICP and commercial planning through data analysis and performance tracking.


• Work on Sellout & Sell in data & provide highlight & evaluate insight for Variance .


• Maintain accurate customer and sales master data.


• Coordinate sales forecasting and support MBPC, business reviews, and management discussions.


• Prepare sales outlooks, identify risks and opportunities, and drive follow-up actions.


• Ensure BDAs comply with commercial policies and documentation requirements.


• Drive automation, digitalization, and AI-enabled process improvements.


• Evaluate the effectiveness of commercial activities and customer investments.


• Analyze sales, market, customer, channel, product, and category performance.


• Identify trends, gaps, risks, and opportunities, and recommend actions.


• Ensure compliance with trade-spend policies, SOPs, agreements, audits, and regulatory requirements.

What will make you successful…

• 2 to 4 years of experience in Sales Operations, Sales analysis, Sales Support, Finance, or related functions of Data Analysis.


• Bachelor’s degree in business, Finance, Data Analytics, or a related field.


• Knowledge of Sales planning, forecasting, Trade spending, customer/channel management, and performance reporting.


• Ability to turn data into actionable recommendations and business insights.


• Advanced Excel, PowerPoint, and Power BI skills with dashboarding and data visualization experience.


• Familiarity with AI-enabled tools and Microsoft Copilot is an advantage.


• Strong analytical, problem-solving, communication and stakeholder management skills.