We are currently seeking a highly motivated and experienced Assistant Store Manager to join our team. As an Assistant Store Manager, you will work closely with the Store Manager to ensure the smooth operation of our retail store. Your role will involve assisting with day-to-day operations, managing staff, and providing exceptional customer service. Responsibilities
Assist the Store Manager in overseeing the daily operations of the store, ensuring all tasks are completed efficiently and effectively
Manage and motivate a team of sales associates, providing guidance, training, and feedback as needed
Assist in the recruitment, hiring, and onboarding process of new employees
Monitor and maintain store inventory levels, ensuring accurate record keeping and timely replenishment
Ensure the store is clean, organized, and visually appealing at all times
Address customer complaints and inquiries, ensuring customer satisfaction and resolving any issues in a timely manner
Assist with creating and implementing store policies and procedures, ensuring compliance from all staff members
Support the Store Manager in achieving sales targets and goals by actively promoting products and driving sales
Conduct regular staff meetings and training sessions to keep employees informed and engaged
Assist in conducting performance evaluations and providing constructive feedback to the team
Requirements
Minimum of 2 years of retail management experience
Strong leadership and interpersonal skills
Excellent communication and customer service skills
Proficient in Microsoft Office Suite
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Detail-oriented with strong organizational skills
Flexibility to work evenings, weekends, and holidays as needed
Knowledge of inventory management systems and point-of-sale (POS) systems is preferred
Ability to analyze sales data and make informed decisions based on trends and patterns
High school diploma or equivalent, bachelor's degree preferred.
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