Barista Supervisor

The
Pool Bar Barista is responsible for preparing and serving high-quality coffee,
espresso-based beverages, and a variety of cold and hot drinks at the pool bar.
The role involves delivering excellent guest service, maintaining a clean and
organized workstation, and contributing to a relaxed and enjoyable poolside
atmosphere. The barista also assists with serving light snacks, supporting the
beverage team, and ensuring guest satisfaction in a fast-paced outdoor
environment.

Requirements

Beverage
Preparation and Service:

·         Prepare and serve a variety of coffee and espresso drinks,
including lattes, cappuccinos, iced coffees, and specialty beverages.

·         Operate professional espresso machines, grinders, and brewing
equipment with proper technique.

·         Serve cold drinks, smoothies, juices, mocktails, and bottled
beverages as per menu and guest preference.

·         Ensure consistency in quality, presentation, and taste in every
drink served.

·         Provide recommendations and upsell specialty beverages or
promotions to guests.

       2. Guest Interaction and Service:

·         Greet guests courteously, take drink and snack orders, and ensure
timely delivery.

·         Maintain a friendly, approachable, and professional at all times.

·         Handle guest requests, preferences, and complaints professionally
and promptly.

·         Ensure all guest areas at the pool bar are tidy, welcoming, and
service-ready.

       3. Hygiene and Cleanliness:

·         Keep the barista station and pool bar clean, sanitized, and
organized at all times.

·         Follow food safety and hygiene standards for beverage handling and
preparation.

·         Ensure utensils, machines, and tools are cleaned and stored
correctly after each shift.

·         Maintain a neat personal appearance, in line with hotel grooming
standards.

       4. Stock and Inventory:

·         Monitor stock levels of coffee, milk, syrups, disposables, and
other bar items.

·         Assist in receiving and organizing beverage supplies and
deliveries.

·         Inform the supervisor of low stock or equipment maintenance needs.

·         Ensure correct storage and rotation of ingredients to avoid waste.

       5. Pool Area Support:

·         Support the poolside service team during busy periods by assisting
with tray service or light food handling.

·         Clear and reset poolside tables and bar counters when needed.

·         Ensure all equipment (blenders, fridges, espresso machines) are in
good working condition.

·         Assist during pool bar events or themed service days as directed.