Bell Attendant - FIVE LUXE JBR

An Exhilarating
Opportunity

Are You Ready for
a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by
Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and
Setting the Gold Standard across the Industry.

Join the FIVE
Tribe - and Get Ready to Make Waves.

The Candidate

A Driven Self-Starter,
you have Excellent Communication, Leadership and Organisational Skills. As an
Astute Creative and Critical Thinker, you can Conceptualise and Implement
Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes
Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A
‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes
You a Highly Motivated Go-Getter.

Your Outgoing and
Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and
key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short
of Sensational. Joining our Front Office Team
as a Bellman will Empower you to deliver Exceptional
Experiences across our award-winning Lifestyle Destinations. Jump on Board and
Unlock your Potential in a Buzzing Environment that will take your Career to
New Heights!

What We’re Looking For

• A proven track record in the dynamic
  Hospitality Industry.
  
• A
  Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest
  Experience.
  
• A
  hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.
  
• The
  ability to focus on Guests’ Needs, with a calm and courteous attitude that
  reflects the ‘Vibe at FIVE.’
  
• Find creative solutions and take
  ownership of all duties and tasks assigned, while ensuring an unparalleled
  Journey at FIVE.
  
• Excellent interpersonal skills to
  engage effectively with Guests, FIVE Tribe Members, and stakeholders.
  

Key Responsibilities

• Extends a warm and hospitable Welcome to Guests,
  embodying the ‘Vibe at FIVE,’ while ensuring their needs are met promptly
  and efficiently.
  
• Escorts Guests to their Rooms, acquainting First-Time
  Visitors with the offerings of the hotel.
  
• Offers in-depth Explanations of Facilities within
  Guest Rooms, aiming to enhance their comfort throughout their Stay.
  
• Addresses Guest Requests with poise and
  efficiency, promptly referring Specialised Queries to relevant FIVE Tribe Members.
  
• Safely handles and stores Guest Luggage,
  maintaining a ‘FIVE-Styled’ level of Care and Consideration.
  
• Maintains a polished and organised Luggage
  Storage Area, reflecting the meticulous Standards at FIVE.
  
• Collects luggage from Guest Rooms and stores
  them securely until the Guest Departs.
  
• Stays updated on the exclusive Products and Services
  offered at FIVE, as well as provides valuable insights on Local
  Attractions and Business Amenities that may pique Guest interest.
  
• Proactively offers Assistance to Guests who are
  seen carrying their Luggage on their own, or other Guests who may need
  Support.
  
• Adheres to stringent Cleanliness and Quality Standards
  in the luggage storage room.
  
• Engages in ongoing Training and Development
  Opportunities as recommended by Senior Management, embodying the distinct
  ‘FIVER’ ethos of Proactive Leadership.
  
• Demonstrates a Comprehensive Understanding of
  and adherence to the hotel's policies concerning Fire, Hygiene, Health,
  and Safety, reflecting a Next-level commitment to Guest Wellbeing.
  
• Familiarises themselves with all pertinent Company
  Documentation, with a particular emphasis on the Operational Standards
  Manual for the department.
  
• Executes a seamless handover during Shift
  Changes, ensuring a Smooth Transition in providing Sensational Service.
  
• Embraces any additional Responsibilities or Tasks
  as delegated by the Supervisor or Manager.
  
  

The Team

‘FIVERs’ are
Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even
Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and
apply it to create Insta-Perfect Experiences for our Guests that keeps them
Coming Back for More. If you Dream of
being surrounded by Like-Minded Individuals who share your Passion for
Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your
Next-Level Potential.

Sustainable Indulgence
at FIVE

FIVE is a leader
in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations
being the first and only Hotels in the UAE to obtain the International
Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity
for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has
led to a completely LEED Platinum-certified operational hospitality portfolio.
FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart
Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved
an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it
one of just five hotels worldwide to receive Platinum Certification. FIVE
illustrates its Commitment to making ‘Sustainability without Compromise on
Luxury Living’ central to its Future Vision, with FIVE LUXE already on track to
acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive
and Committed Scope of Sustainability Strategy permeating Operations, Governance
and Community.

An Equal
Opportunity Employer

The FIVE
Tribe represents over 70 nationalities across its over 1500 ‘FIVERs.’ FIVE is
Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity
Employer. Accordingly, FIVE does not discriminate based on disability, race,
age, sex, gender, sexual orientation, ethnicity, religion or belief,
nationality, marital status, or any other basis protected under national or
local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large
Organisations, the FIVE Tribe is more than a group of people working together –
it is a Family bonded by common Values and Goals, Celebrating People, Culture
and Diversity.

About FIVE Hotels and
Resorts

FIVE Hotels and
Resorts prides itself on being Disruptively Different and Daringly Unique. Our
Growing Portfolio of Lavish Destinations are the epitome of Glamour and
Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE
Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe
means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level
Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree
Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be
part of a group of High Achievers who Fearlessly Challenge Conventions on a
Global Stage.