Business Process Specialist

We
are seeking experienced Business Process Specialists to support the Business
Excellence function in documenting, standardizing and improving business
processes across multiple domains. The primary responsibility is to design
To -Be business processes, develop Standard Operating Procedures (SOPs), and
ensure approval and alignment within the organization's Business Process
Management (BPM) framework.

·        Conduct workshops, interviews and
discussions with business stakeholders to capture process requirements.

·        Design To -Be business processes and
associated workflows.

·        Develop and standardize SOPs for all
processes.

·        Facilitate review, feedback
consolidation and official sign -off of processes and SOPs.

·        Identify improvement opportunities
and support process re -engineering initiatives.

·        Identify and analyse process
performance metrics/KPIs (cycle times, error rates, cost, throughput) to
identify bottlenecks and improvement opportunities.

·        Ensure alignment with the
organization’s BPM governance framework and standards.

·        Document process impacts,
dependencies and cross -functional interactions.

·        Maintain and update processes and
SOPs in the BPM repository.

• Prepare progress reports and trackers for leadership.
  

Requirements

Minimum Qualifications:

• Bachelor’s degree in Business Administration, Information Systems,
  Industrial Engineering, or a related field
  
• Experience: Minimum 5 years as a Business Analyst, BPM Specialist,
  or similar role.
  
• Experience working in real estate, government, or large enterprise
  organizations preferred.
  
• Proven experience in business process design, documentation and SOP
  development.
  
• Hands -on experience with Business Process Management methodologies
  (BPMN preferred).
  
• Lean Six Sigma certification (Green Belt minimum).
  
• Strong analytical, problem -solving and communication skills.
  
• Experience facilitating workshops and collaborating with
  cross -functional teams.
  
• Ability to work on multiple processes simultaneously and meet
  deadlines.
  

Preferred:

• Certification in BPM, BPMN, Process
  Mining, Six Sigma Green/Black Belt.
  
• Hands -on experience with SAP Signavio (or
  similar suites) in a global or multi -national business unit environment.
  
• experience working in multicultural
  teams.
  
• Prior experience delivering business
  case/ROI for process improvements, automation deployment, change
  management roll -out.
  

Skills &
Competencies:

• Analytical thinking and process
  improvement orientation
  
• Attention to detail and documentation
  quality
  
• Effective stakeholder management and
  facilitation skills
  
• Collaborative and team -oriented approach