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Charter Retail Assistant

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Job Description - Charter Retail Assistant

Description

Sunreef Yachts Charter is expanding and seeking a motivated, highly organised, and detail-oriented Charter Retail Assistant to support our Retail Charter Broker and contribute to the continued growth of our global charter operations.

This role is ideal for a commercially minded professional with strong administrative capabilities and a genuine interest in the luxury yachting environment. You will play a key role in managing enquiries, supporting contract preparation, and ensuring seamless coordination throughout the charter booking lifecycle.

Key Responsibilities

  • Manage and respond to client enquiries received through the company website, Yachtfolio, brokers, email, and digital platforms
  • Qualify leads and coordinate closely with the Retail Charter Broker
  • Assist in preparing charter offers, tailored proposals, and bespoke itineraries
  • Support preparation and follow-up of MYBA charter contracts and related documentation
  • Monitor option dates, APA payments, contract deadlines, and booking milestones
  • Update and maintain yacht listings across Yachtfolio and other platforms
  • Ensure accurate pricing, availability, specifications, and media are consistently updated
  • Maintain accurate and structured records within the CRM system
  • Assist with client follow-up before, during, and after each charter
  • Coordinate internally with operations, accounts, and crew when required

Required Skills & Experience

  • Previous experience in yacht charter, luxury travel, or hospitality preferred
  • Knowledge of Yachtfolio
  • Understanding of MYBA contracts and charter procedures
  • Strong organisational and administrative capabilities
  • Excellent written and verbal communication skills
  • Ability to manage multiple enquiries simultaneously in a fast-paced environment
  • High attention to detail
  • Proficiency in Microsoft Office and CRM systems

Languages

  • Fluent English (mandatory)
  • Additional languages are a strong advantage

What We Offer

  • Opportunity to join a globally recognised luxury yacht brand
  • Direct exposure to international brokers and high-profile clientele
  • Competitive remuneration aligned with experience and performance
  • Performance-driven environment with growth potential within the charter division
  • Involvement in international yacht shows and global events
  • Career progression opportunities within Sunreef Yachts
  • Paid Annual Leave + Sick Leave
  • Basic Health Insurance
Original job Charter Retail Assistant posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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