Client Advisor

Who are we?

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

What are we expecting from you?

Reporting to the CRC Team Leader, you will act as a brand ambassador of the Maison, delivering an exceptional and personalized client experience across all CRC touchpoints. In this function, you will:

                  •                Deliver outstanding service with discretion, professionalism, and care

                  •                Act as a trusted advisor, inspiring clients through product knowledge and storytelling

                  •                Handle client enquiries, orders, returns, and after-sales requests

                  •                Drive sales through meaningful conversations and proactive client follow-up

                  •                Build long-term client relationships through clienteling initiatives

                  •                Ensure seamless omnichannel support between CRC, online, and boutiques

More than a role… We recruit for a career!

By joining Van Cleef & Arpels, you will be part of a Maison where career development and personal growth are at the heart of our ambition.

Upon your arrival, you will be immersed in our enchanting world through training on our history, know-how, and creations.

The recruitment process

Send your application online.

If your profile matches our search, you will be contacted by our HR team for an interview.

During the recruitment process, you will meet the CRC Team Leader and Head of E-Business.