Cluster Chief Steward

Finance

• Prepare the expenses budget
• Ensure vacation, Public Holidays and lieu days are used to the needs of the business
• Ensure that the payroll is submitted to HR on the agreed date
  
  
  
  

Management

• Train and develop the team and provide support when required
• Ensure all direct reports have a Personal Development Plan to achieve their goals
• Ensure that effective communication flow is maintained at all times
• Actively participate in the community involvement projects and initiatives together with the hotel’s management team
• Maintaining a business environment based on the Code of Conduct and Company Vision
• Ability to lead and manage a team of stewards effectively.
• Strong communication skills to convey expectations and provide guidance.
• Efficient planning and organizational abilities to coordinate the workflow in the stewarding department.
• Quick and effective problem-solving skills to address any issues related to cleanliness, hygiene, or equipment maintenance.
• Familiarity with and adherence to health and safety regulations and sanitation standards in a hospitality setting.
• Good interpersonal skills to work collaboratively with other departments and foster a positive working environment.
• Recognizing the impact of stewarding services on overall guest satisfaction and demonstrating a customer-focused mindset.