Cluster Conference Sales Executive

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Job Description - Cluster Conference Sales Executive

Job Description

Summary of Responsibilities:

Responsibilities

Reporting to the Director of Sales, Conference Services, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, friendly and engaging service while supporting colleagues
  • Ensure delivery of exceptional customer service with a high degree of integrity and professionalism while providing active support to Fairmont Ajman sales team
  • Coordinate and handle multiple responsibilities and assignments in a demanding environment in order to prioritize and meet tight deadlines
  • Prepare and process proposals, contracts and business travel requests as required
  • Update and maintain all client contact databases on an ongoing basis
  • Assist with preparation for Site Inspections, FAM Trips and Client Events and attending functions as required
  • Produce weekly, monthly, quarterly and annual reports
  • Coordinate the rolling calendar of site inspections, FAMS and VIP arrivals
  • Log client interaction activities as requested
  • Participate in and take minutes for all department meetings
  • Participate in hotel committees
  • Any other administrative duties as assigned

Qualifications

  • A Bachelor's Degree and/or Hotel Management degree preferred
  • Two years experience working for a luxury hotel; and/or other sales related experience will be considered
  • Strong work ethic and the ability to work extended hours when required
  • Strong organization and time management skills
  • Proven ability to work efficiently in a demanding and fast paced environment
  • Proven ability to work cohesively as part of a team in a multi cultural environment
  • Proven ability to focus attention on guest needs, remaining calm and courteous at all times
  • Computer proficiency in Word, Excel, PowerPoint, Opera Sales & Catering, and ability to understand and interpret financial data
  • Excellent written and oral communication skills
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