Cluster Director of Marketing and Communications

Job Location:

NH Collection Hotels & Resorts showcases captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. Thoughtfully designed with an eclectic-elegant atmosphere, our hotels are built to evoke extraordinary feelings — paying great attention to stimulating details that create truly memorable moments.

We welcome business travellers, friends, and couples seeking premium service, and we craft experiences centred on wellbeing, gastronomy, culture, and pure indulgence. If you are passionate about creating those extraordinary moments for every guest, NH Collection is the place to do it. Feel the extraordinary.

We are seeking an accomplished and visionary Cluster Director of Marketing & Communications to lead the strategic positioning, brand storytelling and integrated marketing direction of Dukes The Palm Dubai Hotel and NH Collection Dubai The Palm.

This senior leadership role offers a unique opportunity to shape the presence of two distinctive hospitality brands in one of the world's most dynamic destinations. Combining creativity with commercial insight, you will elevate brand desirability, strengthen market positioning and deliver compelling campaigns that inspire our guests and drive business performance.

As Cluster Director of Marketing & Communications, you will:

• Define and lead the integrated marketing and communications strategy across both hotels.
• Champion the distinct identity and positioning of each brand while ensuring alignment with global brand standards.
• Create sophisticated, high-impact campaigns across digital, social, PR, content, partnerships and experiential marketing.
• Collaborate with Sales, Revenue, E-Commerce, F&B and Operations to drive brand visibility, demand, direct revenue and market share.
• Lead strategic PR, media relations, influencer engagement and luxury/lifestyle partnerships.
• Shape compelling storytelling around our hotels, dining destinations and guest experiences.
• Oversee content strategy, social media presence, creative direction and key brand activations.
• Manage marketing investments, agencies and partnerships with a strong focus on performance and return on investment.
• Inspire and develop a high-performing Marketing & Communications team.

About You

You are a sophisticated marketer and inspiring leader who understands how to transform brand strategy into meaningful guest connections and measurable commercial results.

You will bring:

• Significant leadership experience in Marketing & Communications, ideally within luxury, premium or lifestyle hospitality.
• A strong track record in brand strategy, digital marketing, PR, content and integrated campaigns.
• Cluster or multi-property experience, preferably within an international hospitality environment.
• Strong commercial acumen with the ability to connect marketing strategy to revenue performance.
• Exceptional communication, presentation and stakeholder-management capabilities.
• A strong understanding of the Dubai and UAE luxury hospitality landscape.
• A Bachelor's degree in Marketing, Communications, Business, Hospitality or a related discipline.

Your Next Chapter

Join us and take the lead in shaping the story of two exceptional Dubai destinations.

If you combine strategic vision with creative excellence, commercial instinct and a genuine passion for hospitality, we invite you to bring your expertise, leadership and perspective to our team.

Not the right fit?  Set up email alerts as new job postings become available that meet your interest!