To provide courteous, professional, efficient and flexible service at all times, in apartments, administration office and public areas.
To perform all duties and tasks in the assigned place of work
To perform all duties and tasks when rotated.
To be fully conversant with all services and facilities offered by the Employee Housing.
To perform opening and closing procedures established for the place of work as assigned.
To have a thorough understanding and knowledge of all services.
To ensure that the place of work and surrounding area is kept clean and organized at all times.
To monitor operating supplies and reduce spoilage, breakage and wastage.
To handle staff enquiries in a courteous and efficient manner and report staff complaints or problems to Team Leader if no immediate solution can be found and assure follow up with staff.
To keep all keys signed out in a secure manner and return them at the course of duty.
To hand over to the Team Leader / Asst. Manager all Lost & Found items with full and detailed information.
To assist with rooms/apartment inspection as and when requested.
To report all maintenance jobs to maintenance department.
To prepare rooms/apartments for new staff arrivals.
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