Number of Applicants
:000+
– Monitor accounts on a daily basis to identify outstanding debts.
– Identify outstanding account receivables.
– Investigate historical data for each debt or bill.
– Contact clients and discuss their overdue payments.
– Take actions to encourage timely debt payments.
– Process payments and refunds.
– Resolve billing and customer credit issues.
– Update account status records and collection efforts.
– Prepare and present reports on collection activities and accounts receivable status.
– Bachelor’s degree in Accounting, Business Management or equivalent.
– Excellent negotiating skills.
– Knowledge of MS Office and accounting software/database.
– Knowledge of payment plans, accounting and billing procedures.
– Knowledge of collection laws and regulations.
– Problem-solving and critical-thinking skills.
– Customer orientation and ability to adapt/respond to different types of characters.
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