Collections Executive

Job Type : Full Time

Number of Applicants

:

000+

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Job Description - Collections Executive

Manage a portfolio of delinquentaccounts, this includes reaching out to debtors/customers,understand the reason for default and ensure collections of dues ontime
Regular follow up via emails &Telephones calls with past due customers to ensure the collectionof pending amounts on time
Preforming all therelevant collections activities before recommending for necessarylegal action.
Attend and Answer queries fromcustomers related to collections.
Prepare andsend the Statement of Account (SOA) for the debitors monthly andwhenever required.
Negotiating and proposingre-payment plans according to the companypolicy.
Adhere to all Collection Procedureswhile protecting the interest and reputation of theorganization.
Full responsibility formaintaining a complete collection reports and recording details ofall interactions with customers in the collections managementlog
Create & Maintain relationshipswith debtors, when possible, to avoid futureissues.
Provide feedback to credit team oncustomer payment status/history whenrequired.
Field visits to be performed oncase-to-case basis when required.
HandlingCorporate and retail customers including criticalaccounts.
Reconciling the customer’saccounts when required.

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