Commercial Coordinator/Office Assistant

We have an excellent Job Opening for the position of Commercial & License Services Manager for a multinational Group of Hotels based in Ras Al Khaimah.

Job Description:

. The Commercial & License Services Manager will be responsible for organizing, coordinating and keeping track of all Commercial & License Services initiatives undertaken at all our hotels globally and in Asia, Middle East and Europe in particular all according to our International's Standards, Values, Mission & Vision.
. As a Commercial & License Services Manager, he/she is responsible for supervising and managing the using of the our International's Products and Systems by the hotels.
. This includes the correct usage of loyalty programs, & reputation management system and its relevant interfaces.
. This also includes managing relations with 3rd party Travel Agents, Corporate Accounts, Corporate Consortia and the Social Media with the objective to reach the optimal Brand Performance Index at the hotels.
. At the same time the Commercial & License Services Manager will oversee and ensure that the hotels strictly adhere to the house style and the manual including and not limited to implementations of new concepts and products.

Responsibilities:

. To organize, coordinate all Commercial & License Services activities for all the hotels.
. To distribute the monthly License Services reports and to discuss with all hotels on their monthly performances, identify and direct sound opportunities and directions as required.
. To ensure the introduction and complete usage of the products and systems and its relevant interfaces with central reservation system, powered by Synxis.
. Ensuring that the hotel reach the satisfactory BPI (Brand Performance Impact).
. To ensure that the hotels are on our International's website and that the revenues generated by the website is optimized.
. To encourage and promote optimal usage of the loyalty programs while ensuring that the hotels reach the targets as set forth.
. To ensure optimal revenue generation for the hotel from Third Party sales channels such as Expedia, Booking.com, Hotelbeds etc.
. To ascertain the smartest usage of all possible commercial opportunities to ensure the highest performance of business via the systems for the hotels.
. Performing and directing revenue management and yielding opportunities to the hotels.
. To schedule and train the hotel staff when required under the guidance of our International Hospitality Academy.
. Ensuring that the Training Plans are drafted and communicated to the hotels.
. Monitoring the GRI and comments for the hotels and ensuring the proper and efficient usage of the product by the hotels.
. Supervise the designing of all advert materials such as brochures, newsletters, company profile, hotel directory
. To assist the Hotel Management with relevant branding initiatives of the hotel while maintaining the standards as specified in the Manual.

Knowledge, Skills and Abilities:

. Bachelor degree in Business Administration or Hotel Management.
. Strong understanding of the Commercial roles within the hospitality market.
. Significant experience in and knowledge of the Hospitality Industry.
. Strong network of connections is an asset.
. Confirmed experience in building relationships and rapport.
. Very good sense of business.
. Demonstrated leadership ability, team management, and interpersonal skills.
. Verified analytical and abstract reasoning skills, plus excellent organization skills.
. Excellent written and oral communication skills in English. Any other language will be an asset.
. Minimum 5 years of experience in a similar senior role.