Black & Grey HR is hiring for a well\-established investment and asset management group with a growing portfolio of community malls and retail developments across the UAE. Our client is looking for a Community Mall Manager who will be responsible for overseeing the management, operations, and commercial performance of a portfolio of community malls and retail assets. The role will focus on driving operational efficiency, leasing performance, tenant relationships, and supporting new retail developments from concept to launch.
Key Responsibilities
\- Oversee the day\-to\-day operations of community malls, ensuring smooth functioning and a high\-quality tenant and customer experience.
\- Develop and manage budgets, leasing rates, and performance KPIs to meet financial and operational objectives.
\- Build and maintain strong relationships with tenants, acting as the primary point of contact for operational and commercial matters.
\- Lead leasing activities by securing new tenants and negotiating commercially viable lease agreements.
\- Work closely with development and project teams on new mall developments, providing input on design, feasibility, and operational planning.
\- Support tenanting strategies for upcoming retail projects and new mall launches.
\- Develop and implement tenant acquisition and retention strategies aligned with market demand and community requirements.
\- Monitor retail market trends, competitor activity, and consumer behavior to identify opportunities for growth and improvement.
\- Coordinate with marketing, operations, and facilities teams to ensure seamless execution of mall initiatives and campaigns.
\- Prepare and present performance reports, insights, and recommendations to senior management.
Requirements
\- Bachelorâs degree in Business Administration, Real Estate, Property Management, or a related field; Masterâs degree preferred.
\- Minimum of 5 yearsâ experience in mall management, retail real estate, or mixed\-use asset management.
\- Proven track record in leasing, tenant negotiations, and operational management of retail assets.
\- Strong understanding of community mall dynamics, retail leasing structures, and market trends.
\- Excellent communication, negotiation, and stakeholder management skills.
\- Ability to work independently, manage multiple priorities, and perform effectively in a fast\-paced environment.
\- Proficiency in Microsoft Office and property/lease management systems.
Benefits
\- Competitive salary with performance\-based incentives
\- Professional development and training opportunities
\- Opportunity to lead and grow a portfolio of community malls
\- Exposure to strategic retail and asset management projects
\- Dynamic and collaborative work environment
