Community Mall Manager

Black & Grey HR is hiring for a well\-established investment and asset management group with a growing portfolio of community malls and retail developments across the UAE. Our client is looking for a Community Mall Manager who will be responsible for overseeing the management, operations, and commercial performance of a portfolio of community malls and retail assets. The role will focus on driving operational efficiency, leasing performance, tenant relationships, and supporting new retail developments from concept to launch.

Key Responsibilities

\- Oversee the day\-to\-day operations of community malls, ensuring smooth functioning and a high\-quality tenant and customer experience.

\- Develop and manage budgets, leasing rates, and performance KPIs to meet financial and operational objectives.

\- Build and maintain strong relationships with tenants, acting as the primary point of contact for operational and commercial matters.

\- Lead leasing activities by securing new tenants and negotiating commercially viable lease agreements.

\- Work closely with development and project teams on new mall developments, providing input on design, feasibility, and operational planning.

\- Support tenanting strategies for upcoming retail projects and new mall launches.

\- Develop and implement tenant acquisition and retention strategies aligned with market demand and community requirements.

\- Monitor retail market trends, competitor activity, and consumer behavior to identify opportunities for growth and improvement.

\- Coordinate with marketing, operations, and facilities teams to ensure seamless execution of mall initiatives and campaigns.

\- Prepare and present performance reports, insights, and recommendations to senior management.

Requirements

\- Bachelor’s degree in Business Administration, Real Estate, Property Management, or a related field; Master’s degree preferred.

\- Minimum of 5 years’ experience in mall management, retail real estate, or mixed\-use asset management.

\- Proven track record in leasing, tenant negotiations, and operational management of retail assets.

\- Strong understanding of community mall dynamics, retail leasing structures, and market trends.

\- Excellent communication, negotiation, and stakeholder management skills.

\- Ability to work independently, manage multiple priorities, and perform effectively in a fast\-paced environment.

\- Proficiency in Microsoft Office and property/lease management systems.

Benefits

\- Competitive salary with performance\-based incentives

\- Professional development and training opportunities

\- Opportunity to lead and grow a portfolio of community malls

\- Exposure to strategic retail and asset management projects

\- Dynamic and collaborative work environment

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