Content Delivery Manager MEA

Introduction to role

Are you ready to lead the charge in delivering impactful content across the MEA markets? As a Content Delivery Manager, you'll be at the forefront of our Global Production Team, collaborating with regional and local brand teams to ensure seamless delivery of production services and projects. You'll be the key point of contact for brand teams and creative agencies, driving successful partnerships and aligning business goals with customer experience objectives. With your strong leadership skills and business acumen, you'll motivate teams across multiple partners and production centers worldwide, ensuring transparency and managing risks effectively. If you're passionate about creating customer-centric omnichannel experiences and have a knack for project management, this role is your opportunity to shine!

Accountabilities

• Lead end-to-end project management for content production across MEA markets, including timelines, coordination, and stakeholder communication

• Build strong partnerships with Digital Leads and Brand Leads to understand market needs and align GCS service offerings

• Oversee content and assembly work for AZ web portals and in-market content & creative studio in MEA

• Drive the deployment and full adoption of GCS Production and Creative Services in MEA, maximizing value and impact

• Ensure all content assets are delivered on time, within scope, and at the expected quality across various omnichannel formats

• Coordinate Creative Studio team of graphic designers, activities with outsourced suppliers and global content partners to ensure operational alignment and value optimization

• Gather feedback, track service performance, and collaborate with GCS leadership to enhance continuous improvement

• Contribute to regional change management efforts to onboard markets onto new content solutions and delivery processes

• Monitor delivery KPIs and provide transparency into service levels, volumes, and performance trends

• Monitor and confirm accurate financial tracking for local and shared services

Essential Skills/Experience

• 5+ years of experience within Pharmaceutical or Healthcare Industry or relevant industry

• Excellent interpersonal, presentation, facilitation and negotiating skills

• Oral and written fluency in Business English

• Experience in content production or omnichannel marketing operations

• Strong communication, leadership and project management skills

• Cultural awareness and stakeholder engagement experience

• Proven track record working cross functionally with high level of commitment and follow through

• Proactive attitude; driving innovation and continuous improvement

• Digital marketing knowledge

• Ability to work independently, ability to set priorities and meet deadlines

Desirable Skills/Experience

• Local and/or Global Brand Marketing Experience

• Digital Marketing Experience

• Financial performance accountability

• Previous collaboration with external partners/vendors preferred

• Experience within GCS or similar marketing operations roles a plus

At AstraZeneca, you'll be part of a team that is essential to our growth. We thrive on innovation and entrepreneurial thinking, making a real impact in a dynamic environment. Our diverse network is open and collaborative, allowing us to leverage our combined expertise to find new solutions. We are committed to investing in your growth and development, offering opportunities to deepen your expertise or explore new areas. Here, you'll work alongside respected experts who are empowered to influence both internal strategies and external policies. Join us in shaping the future of healthcare while contributing positively to society.

Ready to make a difference? Apply now to join our team!

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.