Coordinator, Client Service Jobs In Sharjah | Guidepoint

Coordinator, Client Service Jobs In Sharjah | Guidepoint

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Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

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Responsibilities

• Responsible for scheduling bulk telephone consultations for client service teams
• Manage multiple client organization requests and respond within a timely manner
• Coordinate with advisors and clients to confirm telephone consultations
• Leave messages and follow up with Advisors to expedite scheduling projects
• Maintain an updated status of client telephone consultations
• Help to qualify Advisors and confirm suitability for consultations
• Follow multiple work streams to help Project Managers and other team members to organize client requests and track progress on projects
• Assist with ad-hoc Client Service requests

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Requirement

• Offices within the heart of Dubai at the DIFC
• A progression plan for career growth
• Private medical insurance (including dental)
• Opportunities to participate in Guidepoint CSR programs
• Fun team events, activities, and office-wide outings
• Stocked pantry and breakfast offerings
• WFH flexibility on Fridays
• Easy access to metro and public transport
• Nurturing, close-knit office environment

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