Coordinator Performance - UAE National

Who are we?

When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.

Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!

Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.

As Talabat continues to grow and keep ahead of the curve we have launched our very own end-end grocery service across the MENA region: tMart

As a Coordinator supporting the Performance Team, you'll play a pivotal role in managing day-to-day activities, coordinating cross-functional schedules and projects, developing preliminary insights, and supporting the Managing Director in daily tasks.

What’s on the menu?

● Support in Managing Day-to-Day Activities:

● Assist in monitoring and improving UAE NFV performance metrics across functions.

● Assist in extracting and manipulating data from various sources, including databases and

spreadsheets, to support analytical tasks and reporting requirements.

● Provide preliminary insights and analyses to assist in decision-making processes.

● Coordination and Support:

● Assist in managing schedules and communications for the Managing Director.

● Handle tasks such as organizing meetings, preparing agendas, and documenting minutes.

● Coordinate cross-functional projects and initiatives to enhance operational efficiency.

● Performance Improvement:

● Collaborate with the team to monitor performance, identify performance gaps and raise flags as needed.

● Assist in implementing performance improvement plans to enhance overall efficiency.

What are we looking for?

● Bachelor's Degree in a relevant field

● 2-3 years of experience in the food/grocery tech industry is highly preferred.

● Proficiency in Google Suite tools such as GDoc, GSheet, GSlides, GForms, etc.

● Strong communication skills in English with the ability to effectively outline and present ideas.

● Experience in stakeholder management, with the ability to manage different types of

stakeholders effectively.