Corporate Travel Specialist

The Opportunity

A Platform for Those Who Deliver.

Whether
you're in a frontline role, a specialist function, or a leadership position,
every role presents an opportunity to make a meaningful impact.

Roles and Responsibilities

You Take Ownership. You Deliver With
Precision.

You
approach your responsibilities with discipline, a clear understanding of what
the business requires, and a consistent attention to quality - working
collaboratively and focused, at all times, on delivering meaningful output.

What We’re
Looking For

• A Diploma or Certificate in a travel-related discipline (IATA
  qualification preferred), with proven experience in corporate travel
  coordination and visa processing.
  
• A minimum of 3 years' experience in a corporate travel, executive
  travel, or hospitality travel coordination role within a fast-paced
  environment.
  
• Proven experience managing end-to-end travel arrangements for
  senior stakeholders, including Directors, Executive Leadership, and C-suite
  executives.
  
• Comprehensive knowledge of international visa requirements and
  application processes, particularly for the USA, UK, Schengen countries, China,
  UAE, and other global destinations.
  
• Strong understanding of airline fare structures, travel policies,
  hotel contracting, airport transfers, and global travel booking platforms.
  
• Experience working with travel management companies and external
  travel partners, with the confidence to negotiate, coordinate, and resolve
  travel-related matters efficiently.
  
• Experience managing travel billing, monthly accruals, invoice
  reconciliation, and financial administration. Working knowledge of SAP Ariba or
  similar procurement and invoice management systems is highly desirable.
  
• Exceptional organisational and time management skills, with the
  ability to manage multiple urgent requests while maintaining complete accuracy.
  
• Outstanding stakeholder management skills, with professionalism
  and confidence to communicate effectively with senior leadership and build
  strong working relationships across all levels of the organization.
  
• A proactive, solution-driven mindset with excellent
  problem-solving abilities and the confidence to make informed decisions under
  pressure.
  
• Meticulous attention to detail, ensuring complete accuracy across
  travel bookings, visa documentation, financial records, and reporting.
  
• Excellent verbal and written communication skills in English.
  Additional languages are considered an advantage.
  
• A flexible, service-oriented approach, recognizing that travel
  requirements in a luxury hospitality business often extend beyond standard
  office hours.
  
• A hands-on, "Can Do" attitude with a genuine passion for
  delivering seamless travel experiences and providing exceptional internal
  customer service.
  

Key
Responsibilities

• Manage the end-to-end travel process for all stakeholders,
  including flights, hotel reservations, airport transfers, travel itineraries,
  and any special travel requirements.
  
• Deliver exceptional service and build strong relationships with
  Directors, Senior Management, C-suite Executives, and other stakeholders,
  ensuring a seamless travel experience.
  
• Respond promptly to travel requests, managing multiple priorities
  with speed, accuracy, and attention to detail in a fast-paced environment.
  
• Proactively manage travel disruptions, itinerary changes, and
  urgent requests, providing timely solutions while minimizing business impact.
  
• Oversee the complete visa process, including new applications,
  renewals, appointment scheduling, document preparation, and submission, with
  strong knowledge of visa requirements for the USA, UK, Schengen, China, UAE,
  and other key destinations.
  
• Build and maintain effective relationships with travel agencies,
  visa providers, airlines, hotels, and other external partners to ensure
  efficient service delivery and competitive commercial outcomes.
  
• Manage the monthly travel billing cycle, including invoice
  reconciliation, timely submission of accruals, processing invoices through SAP
  Ariba, and actively following up with internal stakeholders to ensure supplier
  payments are processed within agreed timelines.
  
• Maintain accurate travel records, financial documentation, visa
  trackers, and reporting in accordance with company policies and audit
  requirements.
  
• Act as the primary point of contact for all travel-related
  enquiries, providing professional guidance and delivering exceptional
  stakeholder experience.
  
• Demonstrate flexibility by supporting urgent travel requirements
  outside standard business hours, including evenings, weekends, and public
  holidays, when business needs require.
  
• Continuously identify opportunities to improve travel processes,
  enhance operational efficiency, and elevate the overall travel experience
  across the business.
  

What Success Looks Like

Be Part of an Organisation That
Recognises Delivery and Rewards Growth.

You'll
be part of a global, fast-growing business operating across some of the most
distinctive destinations in the industry, working alongside a diverse,
multicultural team united by shared standards, at a pace that supports real
development and where consistent delivery is recognised across every function,
brand, and territory.

If You Want to Play at the Highest
Level, We’d Like to Hear from You.

If you're inspired by high-performance environments,
energised by possibility, and driven to deliver work that truly stands out -
write to us with your CV and a brief introduction to the contact below.

Apply: https://careers.fivehotelsandresorts.com/jobs/Careers