Costuming Manager

The Costuming Manager plays a critical role in maintaining artistic integrity, operational excellence, and brand standards under the guidance of multiple IPs by leading a multidisciplinary team of costuming professionals while collaborating closely with broader Entertainment, Events & Production, Operations, Creative, and Ent Tech teams. The position serves as an operational leader with a creative touch, actively contributing to the achievement of artistic goals while ensuring efficient processes, exceptional guest experiences, and a positive team culture.

ROLE SCOPE

Leadership & Team Management

• Provide leadership, direction, coaching, and professional development to the Costuming team, fostering a culture of collaboration, accountability, creativity, and continuous improvement. 
• Build and maintain a highly engaged workforce by promoting open communication, knowledge sharing, and best practices across all costuming disciplines.
• Establish performance expectations, conduct evaluations, identify training needs, KPI’s for the team and support succession planning initiatives.
• Lead by example, maintaining a professional and positive attitude while cultivating an inclusive, respectful, and safe workplace environment.

Costume Operation & Execution

• Oversee the daily operation of costume issuance, maintenance, laundry, storage, inventory management, and performer support functions. 
• Ensure all costumes are prepared, fitted, maintained, repaired, and presented to the highest quality standards, supporting the operational readiness of all entertainment offerings. 
• Manage costume logistics for daily operations, rehearsals, special events, media appearances, seasonal activations, and new productions.
• Monitor costume utilization and lifecycle management to maximize asset longevity and operational efficiency
   

Creative Collaboration

• Partner with Entertainment Creative/Live Experiences, Events & Production, Stage Management teams to support the development and implementation of new shows, attractions, parades, character experiences, and special events under the guidance of the Senior Director of Costuming. 
• Participate in costume build up fittings, alterations, sourcing, and production processes to ensure alignment with a balance of creative intent and operational requirements. 
• Provide costuming expertise throughout project planning, installation, rehearsal, and operational launch phases. 
• Collaborate with internal and external stakeholders to ensure successful execution of entertainment initiatives while preserving creative vision and brand integrity.
   

Quality Assurance & Standards

• Ensure consistent application of costuming standards, appearance guidelines, and presentation requirements across all entertainment products and venues. 
• Conduct regular audits and inspections to maintain the highest standards of costume quality, cleanliness, functionality, safety, and visual presentation. 
• Develop, implement, and continuously improve operational procedures, standard operating practices, and quality control measures. 
• Safeguard production values and artistic consistency across all parks, venues, and entertainment offerings.
   

Financial & Resource Management

• Prepare and manage operational and project budgets related to costuming activities as requested. 
• Monitor expenditures, inventory levels, procurement activities, and resource allocation to ensure financial accountability and operational effectiveness. 
• Collaborate with vendors, suppliers, and manufacturers to source materials, costumes, and related services while maintaining quality and cost-efficiency. 
• Identify opportunities for asset optimization, cost savings, and process improvements without compromising quality standards.
   

Health & Safety and Compliance

• Ensure compliance with all organizational policies, operational procedures, health and safety regulations, and costume-related risk management requirements. 
• Promote safe work practices within workshops, wardrobe facilities, laundry operations, and backstage environments. 
• Maintain accurate documentation related to inventory, maintenance schedules, inspections, incident reporting, and operational records. 
• Support emergency response procedures and operational contingencies as required.
   

QUALIFICATIONS

Essential

• Higher secondary or equivalent education
• Minimum of 4 years in  Theme Park or entertainment industry and large-scale productions including events  
• Leadership & organizational skills  
• Understanding of costume builds and operations management 
• Communication skills including proficiency in English 
• Computer skills including Word, Excel, PowerPoint 
• Ability to hand sew and operate home sewing machines 
• Previous experience working with performers 
• Understanding of costume technology, wig care and theatrical makeup
   

Desirable 

• Bachelor’s degree in theatre arts with emphasis on costuming  
• 7 years of experience in the entertainment industry and theme park within Costuming Department; 3 years of experience leading a team in a theme park/theatre/cruise ship environment   
• Stage management knowledge 
• Costume design and sketching skills
• Ability to lead procurement and contracting for costumes  
• Theme Park experience
• Experience with development and operations of IP related costumes