Counter Sales Advisor cum Coordinator

We are seeking a talented professional to enhance our Sales team as a Counter Sales Advisor and Coordinator. This role is perfect for an individual with a passion for sales, customer satisfaction, and a desire to contribute to a dynamic, fast-paced environment. You will play a vital role in driving sales, providing exceptional customer service, and ensuring seamless coordination within the team. Your expertise in sales, coordination, and communication will be key to your success in this role.

• Greet and engage customers, offering product knowledge and personalized recommendations.
• Process sales transactions efficiently, handle payments, and maintain accurate records.
• Build strong customer relationships, understand their needs, and provide tailored solutions.
• Coordinate with the sales team and other departments to deliver an exceptional customer experience.
• Maintain a professional and organized sales counter, ensuring a welcoming environment.
• Handle customer inquiries promptly, resolving issues, and providing timely responses.
• Assist in inventory management, ensuring stock levels are optimal and reordering as needed.
• Collaborate with the marketing team to promote sales events and special offers effectively.
• Stay updated on building materials and industry trends, maintaining a thorough knowledge base.
• Ensure compliance with company policies, maintaining a safe and secure work environment.

• Minimum 2 years of experience in a similar sales and coordination role, demonstrating success.
• Excellent communication skills, both verbal and written, with a customer-centric mindset.
• Strong organizational skills and effective time management abilities.
• Knowledge of building materials and the construction industry is highly preferred.
• Proficiency in sales and inventory management software is essential.
• Ability to work independently and collaborate as part of a team, with a positive attitude.
• Excellent problem-solving skills and a proactive approach to customer service challenges.
• Flexibility to adapt to changing work schedules and meet business demands.
• High school diploma or equivalent is required; a college degree in a relevant field is advantageous.
• A genuine passion for sales, customer satisfaction, and a desire to contribute to a dynamic team.