Counter Sales Outlet - Ceramic and Tiles

· Greet customers in a friendlyand welcoming manner.

· Providingassistance and guidance to customers in choosing ceramic and tileproducts.

· Have in-depth knowledge ofceramic and tile inventory.

· Explainproduct features, specifications and benefits tocustomers.

· Process customer requestsaccurately and efficiently.

· Ensurethat orders are executed on time.

·Monitor and manage stock levels at thecounter.

· Inform the management teamof stock levels and reorderingrequirements.

· Handle cash, creditand other payment processesaccurately.

· Issuing access andensuring proper documentation of salesprocesses.

· Build and maintainpositive relationships withcustomers.

· Dealing with customerinquiries, concerns and complaints in a professionalmanner.

· Promote special offers,discounts and promotions to encouragesales.

· Identify opportunities tosell additional products.

· Ensurecounter and display areas are organized and visuallyappealing.

· Effectively highlightfeatured products and promotions.

·Handle product returns and exchanges in accordance with companypolicies.

· Work with customers tosolve problems and provide satisfactorysolutions.

· Adhere to companypolicies, procedures and safetyregulations.