Credit Analyst

About the Role

We are looking for a Credit Analyst to join the Finance team of a leading FMCG organization in Dubai. The role will support Credit Management and Order-to-Cash (OTC) operations, ensuring customer orders are processed accurately and efficiently while maintaining compliance with approved credit policies and terms.

The ideal candidate should have relevant experience in Credit, Accounts Receivable, Order-to-Cash, or Order Management, along with strong SAP and Excel skills. FMCG experience in a high-volume distribution environment is essential.  

Key Responsibilities

• Process and validate customer orders in SAP in line with credit policies and established timelines.
  
• Manage orders received through B2B, EDI, E.Best, and other channels.
  
• Review and process manual orders, ensuring all required information and approvals are in place.
  
• Monitor order suppression and verify customer credit terms and payment conditions.
  
• Review customer credit exposure, payment terms, and account information to identify discrepancies and potential risks.
  
• Support end-to-end Order-to-Cash (OTC) activities and resolve issues affecting order fulfillment and collections.
  
• Coordinate with Sales, Customer Service, Finance, and Supply Chain teams to resolve order, credit, and customer account issues.
  
• Obtain necessary approvals for credit exceptions, order suppression, and policy deviations.
  
• Analyze OTC and order-processing data to identify recurring issues and process improvement opportunities.
  
• Support automation and process optimization initiatives within credit and order processing.
  
• Maintain accurate documentation and records in line with internal policies and audit requirements.
  
• Prepare reports and dashboards using Microsoft Excel and Power BI.
  

Requirements