Crew Manager / Structural Fire Controller (2IC) - Fire & Rescue Services

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You'll also have access to benefits designed to support your wellbeing and growth, including:

• Tax-free remuneration package with allowances


• 30 days annual leave plus public holidays


• Annual return economy airfare to point of hire


• Comprehensive medical, dental and life insurance


• Relocation support for eligible overseas hires


• Career development in a globally recognised organisation

Make an impact at Serco

As a Crew Manager / Structural Fire Controller (2IC), you'll play a critical leadership role in delivering aviation rescue and firefighting and structural fire and rescue services in a demanding operational environment. Working within our Fire and Rescue Services team, you'll lead emergency response crews, maintain operational readiness and help ensure the highest standards of safety and performance. This is an opportunity to combine your frontline firefighting expertise with strong people leadership while supporting essential Defence operations.

As a Crew Manager / Structural Fire Controller (2IC) in the Fire and Rescue Services team, you'll make a positive impact by:

• Leading firefighting and rescue crews during emergency incidents


• Coordinating personnel, vehicles, equipment and communications during responses


• Managing operational readiness, inspections and safety compliance activities


• Supporting training, development and performance of team members


• Liaising with emergency services and key operational stakeholders


• Maintaining high standards of incident command and crew welfare

Serco is a place for you

You could be a great fit if you have:

• Demonstrated aviation firefighting experience in an operational environment


• Proven leadership and supervisory experience within fire and rescue services


• Certificate IV in Public Safety (Firefighting Supervision), or recognised equivalent.


• Strong incident command, emergency response and decision-making capability


• A current heavy vehicle licence and valid passport


• The ability to meet medical, security and licensing requirements


• Australian or New Zealand citizenship and a valid passport

In joining us, you'll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world's most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGBTQI+, veterans and people with disability.

By joining Serco you'll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

How to Apply

Click Apply to submit your application today.

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Impact a better future at Serco.