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Customer service - Emirati only

icon building Company : Asico
icon briefcase Job Type : Full Time

Number of Applicants

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Job Description - Customer service - Emirati only

Job Summary

We are seeking motivated and customer-oriented UAE Nationals to join our team as Entry-Level Customer Service Representatives under our Emiratization program. This role is designed to provide fresh graduates and early-career professionals with hands-on experience in customer engagement, problem-solving, and business operations while contributing to exceptional customer experiences.

Key Responsibilities

  • Serve as the first point of contact for customers via phone, email, chat, or in-person interactions
  • Address customer inquiries, provide accurate information, and resolve issues efficiently
  • Escalate complex or unresolved issues to the appropriate departments
  • Maintain accurate records of customer interactions in CRM systems
  • Follow up with customers to ensure satisfaction and issue resolution
  • Support administrative tasks such as order processing, account updates, and service requests
  • Adhere to company policies, service standards, and performance metrics

Requirements & Qualifications

  • UAE National (Emirati) – Mandatory
  • High school diploma or Bachelor’s degree in Business Administration or related field preferred
  • 0–2 years of experience (fresh graduates are encouraged to apply)
  • Strong communication skills in Arabic and English (written and spoken)
  • Basic computer skills (MS Office; familiarity with CRM systems is an advantage)
  • Positive attitude, willingness to learn, and strong work ethic
Original job Customer service - Emirati only posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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