Customer Service Executive - Union Square House Real Estate USH

The Role
Key Responsibilities Respond promptly to customer inquiries and concerns via phone calls. Manage high volumes of inbound and outbound calls. Maintain accurate records of customer interactions and transactions. Provide uptodate product and service information to customers. Escalate customer issues to the appropriate department or manager as needed. Always maintain a positive and professional attitude. Continuously improve your knowledge of products and services. Meet or exceed performance targets such as call volume and resolution time. Adapt to new technologies and processes as they are implemented. Participate in training and development programs to improve customer service skills and knowledge. Contribute to team goals and initiatives to improve customer satisfaction. Provide feedback to management on customer issues concerns and trends. Requirements

• Bachelors degree with at least 2 years of experience in customer service. Passion for customer service strong sense of responsibility & teamwork. Be open to receiving feedback and advice. Excellent communication and presentation skills. Ability to multitask prioritize and manage time effectively. Familiar with customer service IT systems familiar with customer service process and telephone system.

About the company
A real estate advisory firm committed to helping investors and residents make the right decision when it comes to buying a property in Dubai. Over the years we have helped thousands of property buyers swiftly navigate through to the right investment opportunity time and again. Its the reason why we have a huge number of longstanding clients. At USHRE we cater to a wide range of real estate needs. Whether youre looking to invest in a home that suits your tastes and financial goals or a discerned homeowner looking to we have the framework required to bring your dreams to reality. Our professional team of agents have been trained to deliver sound advice and guidance to clients as well as prospects. We have developed a multilingual multicultural team of agents specializing in every other freehold area in Dubai.This job has been sourced from an external job board.
More jobs on

Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.

Dr. Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent. Established in 2015. Dr. Job has emerged as the UAE premier job portal, attracting thousands of job seekers every day in UAE.

#J-18808-Ljbffr