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Customer Service Representative

Job Description - Customer Service Representative

Description
  • Assisting Operations Team to complete the Daily Operational activities.
  • Coordinating with Shipping Lines to check the shipments arrivals.
  • Updating customers shipments arrivals and informing requirements
  • Preparing Delivery order Letters
  • Coordinating with messengers to arrange the documents collection from Customers.
  • Cargo gate pass Issuance
  • Exit /Entry Typing
  • Data Entry in Freight Software
  • Inspection Booking in Customs system and follow for receive the Inspection time slot.
  • DNATA/Calogi booking.
  • Invoice Dispatch arrangement to customers
  • Courier Booking

Educational Qualification 

  • Bachelor’s degree graduate

Work Experience 

  • 3-year experience in the same field.

Competencies 

  • Decision making ability.
  • Systematic / Self Organized Process driven approach to Work
  • Ability to solve problems / trouble shooting.

Languages 

  • English


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