Customer Service Representative Jobs in Dubai | ENOC Jobs

Customer Service Representative Jobs in Dubai | ENOC Jobs

Description:
The Customer Service Representative is responsible for the proper data entry (from the customer’s documents), at check-in point/at the counter, issuetest result certificate, collect cash for tests conducted and registration of vehicleand guides the customer correctly. In case of vehicle failure he/she should explain thefailure points to the customer, if possible, or guide him/her to the Supervisor or Site manager on duty.

Responsibilities:
a- Responsible for correct data entry from Customers’ Documents. To ensure that the correct information required by RTA is also entered in thesystem for proper processing for testing and registration purpose.
b- To maintain a high standard of customer service at the site and deal with all the customer is a highly professional and cordial manner.
c- To behave confidently and ensure the proper projection of company’s image to the customers.