Customer Service Representative Jobs In Dubai UAE 2023 | Chelsy International

Customer Service Representative Jobs In Dubai UAE 2023 | Chelsy International

For More Top Organization Jobs Click Here

Wing Go is the main destination for e-commerce live shopping in the MENA Region. The app is perfect for anyone who wants to discover new products, stay on top of the latest trends, or simply enjoy a more immersive shopping experience. Our mission is delivering exceptional customer service and creating a community of shoppers who love our app as much as we do:/

Job Responsibilities:

• Provide immediate and accurate responses to all customer contacts on live streaming, social media, live chat, email, and on calls.
• Deliver first-time resolution to all customer queries in a friendly professional manner.
• Create and constantly develop unique positive personal relationships with all customers.
• Maintain customer profiling and communication database history for all customers.
• Ensure that customer transactions are completed accurately.
• Able to confidently promote and cross-sell products and services where appropriate.
• Active outbound calling to develop the lifetime value of the customers.