Customer Service Specialist | VFS Global Abu Dhabi

Customer Service Specialist | VFS Global Abu Dhabi

VFS Global is the world’s largest outsourcing and technology services specialist for governments and diplomatic missions. The company manages non-judgmental and administrative tasks related to applications for visa, passport, and consular services for its client governments, enabling them to focus entirely on the critical assessment task.

We are seeking highly motivated Customer Service and Operations Officers to join our team. In the role, your primary responsibility will be to provide exceptional service to visa applicants and other visitors.

Customer Service Specialist | VFS Global Abu Dhabi | Apply Now

Qualifications:

High school diploma or equivalent. A bachelor’s degree is a plus.
Excellent communication and interpersonal skills.
Customer service-oriented with a strong dedication to customer satisfaction.
Proficiency in using computer applications and office equipment.
Ability to handle a high volume of customers while maintaining composure and professionalism.
Detail-oriented and organized with good time management skills.
Experience: 0 – 12 months of experience preferably in Travel and Tourism or Service industry.

Knowledge & Key Skills:

Basic Knowledge of Computer skills
Proficiency in MS office & good typing speed
Adaptability and presence of mind to handle customer queries and complaints\
Knowledge of local language
Ability to Innovate and enhance procedures and methods to increase productivity & cost effectiveness

Don’t miss out on this exciting opportunity – apply now at dubaiofferz.com