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Location: UAE
Salary: AED 3,000 – 4,000 + attractive performance-based incentives
We are looking for a customer-focused Customer Success Executive to support tenants and landlords using Client's RNPL solutions. The role ensures smooth onboarding, high satisfaction, and strong adoption while supporting property sourcing through outbound calling.
Act as the primary point of contact for tenant and landlord inquiries related to RNPL
Support onboarding and troubleshoot issues on the Client's online portal
Deliver RNPL tutorials via calls, email, and chat
Monitor tenant satisfaction and follow up post-lease to ensure retention
Collect feedback and recommend product improvements to reduce support volume
Support property sourcing through outbound cold calling for consultants
Minimum 3 years experience in outbound sales, customer success, or support roles
Strong communication skills with a customer-first mindset
Comfortable working with digital platforms and CRM tools
Sales & negotiation
Relationship and retention management
Clear communication and empathy
Customer satisfaction (CSAT) focus
Process improvement mindset
Customer Success from RNPL 100 AED for any closed deal under 50K annual and 200 AED for any deal above .. 10% of total successful 10 Landlords subscriptions total value.
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