Customer Success Manager | Anthology Inc Dubai

Customer Success Manager | Anthology Inc Dubai

Providing dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.

Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.

Customer Success Manager | Anthology Inc Dubai | Apply Now

Fluency in written and spoken English and Arabic
Bachelor’s degree or equivalent
5-8 years of related experience in Client Experience, Customer Success, and/or Education Technology serving the higher education sector
Understanding of the application of instructional and administrative technologies to varied teaching and learning environments and in the context of higher education in the EMEA region
Strong customer-service orientation and ability to communicate with empathy, sensitivity, and professionalism
Excellent oral and written communication skills, including facilitating productive and action-oriented executive sessions
Ability to work independently, and to proactively identify and respond to emerging challenges in a dynamic environment
Proven track record of successfully managing large/high value accounts and developing strong client relationships with all levels of an organization
Advanced problem-solving and critical thinking skills
Ability to manage competing priorities and to consistently perform under the pressure of deadlines and other demands
Highly organized, proactive, and impactful communicator driven by a desire to help clients succeed
Ability to thrive in a fast-paced, results-oriented, collaborative environment

Preferred skills/qualifications:

Advanced degree

Don’t miss out on this exciting opportunity – apply now at dubaiofferz.com