Closing date: 14/10/2026
Number of positions: 1
Recruiter name: Siva Krishna Bonda
Reference number: 74317
Mediclinic Corporate Office Dubai | Dubai | United Arab Emirates
To be the named analytics lead for Operational Excellence, turning process performance into trusted metrics, dashboards and analysis that improve decisions across all facilities. To build on the governed data layer, define and certify the KPI, SLA and baseline framework, run the monitoring cadence, and turn process change into measured capacity and financial benefit. To work as part of the DSIM analyst team, sharing methods, standards and cover with the other analysts.
1 | Define and certify the KPI, SLA and baseline framework for the priority processes |
2 | Deliver trusted dashboards, analysis and the command centre intelligence layer on the governed data layer |
3 | Run the monitoring, escalation and intervention cadence |
4 | Model capacity and productivity, and evidence the benefit realised |
5 | Work to DSIM analytics standards, enable self-service and grow the capability |
ESSENTIAL EDUCATION | Bachelor’s degree in Statistics, Mathematics, Computer Science, Business, Finance or a related field |
DESIRED EDUCATION | Tableau certification Further study in data modelling or statistics Lean Six Sigma Green Belt |
ESSENTIAL MINIMUM EXPERIENCE | Minimum 2 years of experience in data analysis or business intelligence |
DESIRED EXPERIENCE | More than 5 years in analytics, including a period as the named analytics point of contact for a business area Healthcare experience, or a comparable service-operations environment Designing KPI and SLA frameworks, exception-based monitoring and escalation Demand, capacity and workforce productivity modelling, and benefit realisation reporting UAE regulatory KPI reporting (JAWDA, Muashir, DHA and DOH) |
All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family
Mediclinic Group
Mediclinic is focused on providing acute-care, specialist-orientated, multi-disciplinary healthcare services. The Group takes a sustainable, long-term approach to business, putting patients at the heart of its operations and consistently delivering high-quality healthcare services.
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