Director of Food & Beverage

Find Your Shangri-La in Shangri-La

Shangri-La Dubai is a luxurious urban sanctuary where modern energy meets timeless hospitality. With panoramic views of the Burj Khalifa and Dubai’s glittering skyline, every visit becomes an unforgettable experience.

Shangri-La Dubai

About the Role

As the Director of Food & Beverage, you will help drive operational excellence, maintain Shangri-La standards, and support the achievement of quality, service, and financial objectives. Through collaborative leadership and effective oversight, you will ensure a seamless guest experience while fostering a positive team culture that reflects the Shangri-La spirit of heartfelt hospitality.

Key Responsibilities

• Establish a strong divisional workplace culture within your team.


• Develop the annual Food & Beverage budget, periodical forecasts, business plan including meaningful commercial and outlets’ promotional plan while executing in a disciplined manner.


• Take leadership responsibility for leading and executing the strategic and business plans of Food & Beverage Division to achieve financial targets across all areas of the division.


• Work closely with the operational and commercial leaders of the hotel to collect business insights, generate alignment and execute the strategy successfully.


• Coach and develop Food & Beverage divisional leaders and team members to ensure that they can operate independently and deliver financial and quality results.


• Establish effective horizontal and vertical communication within the division and across the hotel to keep all stakeholders aware of divisional information and developments.


• Lead the Food & Beverage team to always provide the highest standard of products and services consistently.


• Control all divisional costs and expenses in-line within the set parameters whilst seeking smart and innovative ways to deliver financial results.


• Maintain full compliance to food hygiene and safety-related programs across the division.

About You

• Should have Luxury 5* hotel experience in the Middle East.


• Required to have a very good knowledge of Food & Beverage commerce and finance including P&L management, ROI, expense and cost control, forecasting and budgeting.


• A solid track record in maximizing guest satisfaction scores in-line with company expectations, with a passion for high quality of Food and Beverage products, services, and experiences.


• A strong understanding of F&B Marketing, maximizing content and media channels in-line with a strategic plan.


• Has highly effective time management skills and delivers on time.


• Enjoys interacting with people and being part of the team and surrounding community.


• An engaging, helpful, and trustworthy leadership style, and always upholds professional values, ethics, and integrity.


• The ability to communicate and write with fluency in English.

Why Join Us

• A workplace that values your passion and supports self-realization and personal growth.


• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.


• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.


• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.