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Director - Operational Resilience

icon building Company : Capitex
icon briefcase Job Type : Full Time

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Job Description - Director - Operational Resilience

Role Overview

We are seeking an experienced Director of Operational Resilience to join a rapidly growing financial services business based in Dubai. This role will focus on regulatory-driven operational risk management , with an emphasis on complying with newly issued UAE Central Bank regulations over the next 12-24 months. You will lead delivery efforts and help grow our GCC presence through targeted business development initiatives.

Key Responsibilities
  • Regulatory Implementation:
    Lead the delivery of operational resilience programs in alignment with UAE Central Bank's new operational risk management regulation.
  • Leadership & Strategy:
    Build and scale a high-performing team, starting with 2-3 staff and expanding as needed. Set strategic direction for operational resilience engagements.
  • Client Engagement & Delivery:
    Serve as the subject matter expert (SME) for operational resilience across client engagements, providing leadership in risk assessments, continuity planning, and resilience frameworks.
  • Business Development:
    Support Regional Director in identifying and winning new business opportunities in the GCC region, especially within banking and financial services.
  • Market Coverage:
    Operate from Dubai with regional coverage including Qatar, Riyadh, Bahrain, and Kuwait. Occasional travel required.
  • Collaboration:
    Work closely with consulting partners (Big Four and boutiques) and financial institutions to design and implement resilience solutions.

Candidate Profile

Essential Requirements:
  • Minimum 10 years' experience in operational resilience, risk management, or regulatory compliance within the banking sector.
  • Proven experience implementing regulatory frameworks related to operational risk or resilience.
  • Strong stakeholder management and leadership skills, capable of building and managing teams in high-pressure environments.
  • Delivery-oriented with an entrepreneurial mindset; able to operate in a fast-paced, evolving market.
  • Previous GCC experience (preferred) or strong understanding of financial services in emerging markets.
  • Practitioner background in banking highly desirable.

Desirable:
  • Existing network across the GCC financial services landscape.
  • Experience working with or for regulatory bodies or top-tier consultancies.
  • Proficiency in Arabic is a plus but not required.
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