Engagement Lead ( Arabic)

Role Overview

The Engagement Lead is responsible for day-to-day execution of engagement
initiatives, ensuring students, schools, and partners remain active, supported,
and engaged throughout the program lifecycle.

This role is highly execution-focused and ensures that plans turn into
measurable participation, completion, and retention.

Key Responsibilities

1. Engagement Execution &
Operations

• Execute student
  and school engagement plans
  
• Coordinate
  workshops, online sessions, and school visits
  
• Manage
  logistics, schedules, and communications
  
• Support
  onboarding activities during pilot and scale-up phases
  

2. Relationship Support &
Communication

• Serve as
  secondary point of contact for schools and partners
  
• Respond to
  queries, requests, and issues in a timely manner
  
• Escalate
  complex issues to the Partnership Manager or PMO
  
• Maintain
  positive, professional relationships with stakeholders
  

3. Tracking, Reporting & Feedback

• Track
  engagement metrics such as:
  
• Attendance
  
• Course
  participation
  
• Drop-off rates
  
• Collect
  feedback from students and schools
  
• Share insights
  with Content, LMS, and PMO teams
  
• Support
  continuous improvement initiatives
  

4. Coordination & Support

• Support
  marketing campaigns and activations
  
• Coordinate with
  Admin & Reporting Executive for accurate data capture
  
• Maintain
  engagement calendars, trackers, and logs
  

Requirements

Education & Experience
Requirements

Education

• Bachelor’s
  degree in:
  
• Education
  
• Business
  
• Communications
  
• Social
  Sciences
  
• Public
  Relations
  
• Additional
  certifications in project coordination or education programs are a plus
  

Experience

• 3–6 years of
  experience in:
  
• Program
  coordination
  
• Engagement or
  outreach roles
  
• Education or
  youth programs
  
• Experience
  working with schools or student groups is strongly preferred
  

Skills & Competencies

• Preferably (Female - Arabic Speaker)
  
• Strong
  organizational and coordination skills
  
• Excellent
  interpersonal and communication skills
  
• Attention to
  detail and follow-through
  
• Ability to
  manage multiple priorities
  
• Comfortable
  working with students and educators