Job Description Summary

Job Description

Roles and Responsibilities

- Support of installed base including activities such as customer issue resolution, fleet issues, service bulletin implementation, Monitoring & Diagnostics, fleet configuration. Maintenance of fleet data, outage management.

- Developing conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area.

- Applies general knowledge of business developed through education or past experience. Understands how work of own team contributes to the area.

- Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.

- Collaborates with others to solve issues.

- Exchanges technical information, asks questions and checks for understanding.

Required Qualifications

- BSc in Engineering, specifically Mechanical, Chemical, Aeronautical, Aerospace or Industrial.

- Basic knowledge in at least one or more of the following domains related to Gas Turbines (either annular or can-annular):

• Operation and maintenance
• Services and troubleshooting
• Engineering and design
• Combustion operability
• Root cause investigation / technical issues resolution

Desired Characteristics

- Strong oral and written communication skills.

- Ability to document, plan, market, and execute programs.
- High level of emotional intelligence
- Energetic and self starter

Additional Information