EVENTS PLANNING MANAGER

• Proactively finding opportunities and leads for business growth by creating and maintaining your customer database
• Achieving personal sales targets by converting leads into a business opportunity
• Understanding client needs and providing a proposal which best suits their requirements
• Conducting event space site inspections outlining our unique selling points to the client
• Planning an event successfully from beginning to end using the hotel’s event management system
• Handling a group movement in the hotel with attentive care
• Ensuring a well-executed event which exceeds customers’ expectations
• Communicating effectively and working closely with all concerned operations departments in the hotel
• Attentively handle guest and employees’ complaints and provide mutual beneficial solutions
• Ensuring adherence to laws, regulations, and hotel policies
• Maintaining positive guest and colleague interactions with good working relationships
• Manage team by being a role model and leader and
• Monitor junior associates’ performance and provide constructive feedback
• Provide adequate training to junior associates to support their development
• Focus on solution-oriented problem management
• Regularly run reports, manage database and keep financial records in line with company policy

Qualifications

• Current knowledge of industry trends and regulations
• 3 years of previous experience in a sales role
• Leadership capabilities displaying integrity, respect, humility, empathy, creativity, and fun
• Be well spoken and an enthusiastic speaker
• Good administrative, organizational, and problem-solving skills
• Excellent communication, sales, and customer service skills
• The ability to multitask, work in a fast-paced environment, and meet deadlines