F&B Waiter/Waitress/Captain - (Chinese Restaurant)

Headquartered in Hong Kong, we have over 100 hotels and resorts under four brands nested in key cities and beautiful beachfront locations globally. We are expanding rapidly with a strong development pipeline throughout Asia, the Middle East, Europe and Africa.

Regarded as one of the world's finest hotel ownership and management companies, Shangri-La is dedicated to delight guests around the world with legendary service, finely tuned from over 45 years of hospitality from the heart. We have an affinity with Asian travelers and we offer them a gateway to the rest of the world, positioning us a leading brand in luxury hospitality.

As an enviable employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues, to best in class leadership development, you can be sure that potential is identified and nurtured throughout your career.

Shangri-La Dubai

The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining, and gracious hospitality in the heart of one of the world's most dynamic cities.

The hotel's 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.

Shang Palace

Shang Palace brings the art of Chinese cuisine to Dubai with hand-crafted flavours that have been perfected for over half a century. Recommended in the 2022 edition of Michelin Guide Dubai, the restaurant offers a wide selection of exquisite, mouth-watering Cantonese and provincial delicacies, complemented by authentic Chinese hospitality.

As F&B Waiter/Waitress - (Chinese Restaurant), we rely on you to:

• Support the daily operation of our signature Chinese restaurant - Shang Palace
• Provide a high-quality service to restaurant guests
• Ensure the smooth operation of the work section appointed
• Consistently looks for ways to enhance guest satisfaction
• Create an exceptional experience for our guests
  
  

We Are Looking For Someone Who:

• Has a passion for Food & Beverage
• Enjoys delivering high quality guest service with a welcoming manner
• Loves interacting with guests and customers
• Preferably has experience working in either a luxury Chinese restaurant or a 5* hotel background
• Communicates with fluency in English and proficiency in basic Mandarin is required
• Displays curiosity and takes time to learn and understand new culinary trends
• Is committed to serving food of the highest quality
• Is willing to work shifts
  
  

Average service charge: AED 1,000/per month

Language allowance: AED 250/per month

Accommodation: Company Provided (2-sharing in a 3BR apartment)

Other benefits: Meals provided in Colleague Restaurant

Transportation Provided

Medical insurance and visa provided

Air ticket once every 2 years

As F&B Captain - (Chinese Restaurant), we rely on you to:

• Interact and engage with restaurant guests and maintain high quality service standards
• Motivate team members and maintain a high level of team spirit (or team cohesiveness)
• Handle guest complaints effectively and professionally
• Consistently looking to increase satisfaction levels from a Colleague, Guest and Owner perspective
• Support the daily operation in collaboration with the Restaurant Manager, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Take responsibility, in partnership with the Restaurant Manager, for the operations look and feel, including but not limited to the overall decor and atmosphere of the restaurant
  
  

We Are Looking For Someone Who:

• Has a passion for Food & Beverage
• Loves interacting with guests
• Believes in teamwork
• Communicates with fluency in English and proficiency in basic Mandarin is required
• Preferably has experience working in either a luxury Chinese restaurant or a 5* hotel background
• A self-starter and a team player
• Enjoys being challenged
  
  

Basic salary: AED 2,260/per month

Average service charge: AED 1,000/per month

Language allowance: AED 250/per month

Accommodation: Company Provided (single room in a 3BR apartment)

Other benefits: Meals provided in Colleague Restaurant

Transportation Provided

Medical insurance and visa provided