Finance Agent - VAS C2C

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.

As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As a Finance Agent, you will be responsible for driving the adoption of financing solutions among C2C car buyers on Dubizzle. You will consult with potential customers over the phone, understand their vehicle financing needs, and close finance deals by matching them with the right bank partners. You will play a critical part in our value-added services strategy, helping us increase finance penetration in the C2C market segment.

In this role, you will:

• Handle inbound and outbound calls to pitch financing options to C2C car buyers.
• Consult with customers to assess eligibility, recommend the best finance products, and facilitate applications.
• Own the full telesales cycle from prospecting to closing.
• Present tailored finance packages clearly over calls, WhatsApp, and email.
• Cross-sell other value-added services such as insurance and warranty, where applicable.
• Serve as a trusted advisor, building rapport and guiding customers through the finance journey.
• Manage objections professionally and proactively follow up to ensure deal closure.
• Ensure smooth coordination with operations, transfer, and bank teams to support customer success.
• Maintain accurate and up-to-date records in CRM on call outcomes, applications, approvals, and deals closed.
• Share daily performance updates and insights with your team lead.
• Meet and exceed monthly finance deal targets consistently.
• Stay updated on current bank rates, approval criteria, and UAE auto finance trends.
• Provide regular feedback to improve scripts, offers, and product-market fit.

• Bachelor’s Degree in Finance or Business (preferred).

• Minimum 2 years of experience in auto loan sales, banking, or auto finance — preferably via telesales.
• Prior experience in high-volume inside sales or call centre environments.
• Experience in using CRM Software/Apps.
• Familiarity with the UAE automotive market and bank finance processes.
• Understanding of value-added services like insurance, warranty, and registration support.
• Excellent written and verbal communication skills;
• Strong negotiation and closing skills;
• Ability to multitask, prioritise, and manage pipeline and time effectively & efficiently.
• Target-oriented and strong closer;
• Team player;
• Confident under pressure with aggressive follow-up and time management;
• Strong customer service attitude, work ethic, and a drive for success.
• Have a passion for helping others.

• A fast paced, high performing team.
• Multicultural environment with over 60 different nationalities
• Competitive Tax-free Salary
• Comprehensive Health Insurance
• Annual Air Ticket Allowance
• Employee discounts at multiple vendors across the emirates
• Rewards & Recognitions
• Learning & Development

Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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