Firco Support & Integration Specialist in banking domain

We have an urgent requirement for Firco Support & Integration Specialist in banking domain is required for our banking clients in Abu Dhabi or Dubai ,UAE

Highly experienced Senior Firco Support Specialist with deep expertise in Firco Continuity, Firco Trust and FSK, hands-on integration experience with Firco Prediction Integrator (PI) and Firco Case Manager (CM API).---MustThe candidate will be responsible for production support, incident management, API integrations, automation, data validation, and system stability in a high-volume banking sanctions screening environment.---MustBanking Domain ---Must
Key Responsibilities

• Production Support

Provide advanced support for Firco Continuity, Firco Trust & FSKMonitor real-time screening queues, batch screening, and alert generationHandle high-priority incidents including:

• Screening outages


• Watchlist update failures


• API response failures


• Decision text anomalies


• Perform root cause analysis (RCA) and preventive action implementation


• Ensure SLA adherence and regulatory compliance






• Perform UAT and production validation testing


•  


• Integration & API Expertise


• Implement and support integration between Firco and Third-party AI adjudication tools


• Configure and manage PI workflows


• Support CM API inbound/outbound integration


• Develop and troubleshoot:






• REST/SOAP APIs


• JSON/XML payload mapping






• Experience in:






• Field-level mapping between PI and CM


• Real-time vs batch integration models

Handling API throttling and timeout issues
Required Skills

• Core Systems

Strong hands-on experience in:

• Firco Continuity (v6 preferred)


• Firco Trust


• FSK


• List Automation


• Firco Prediction Integrator


• Firco Case Manager


• SWIFT


• Integration & Tools

• REST & SOAP APIs


• JSON/XML transformation


• Postman, SoapUI


• SQL (Oracle & SQL Server)


• Shell scripting / Windows Batch


• Fortra Automate

Required Experience / Knowledge Areas *
Highly experienced Senior Firco Support Specialist with deep expertise in Firco Continuity, Firco Trust and FSK, hands-on integration experience with Firco Prediction Integrator (PI) and Firco Case Manager (CM API).The candidate will be responsible for production support, incident management, API integrations, automation, data validation, and system stability in a high-volume banking sanctions screening environment.
Good-to-Have Skills

• Preferred Skills


• Experience integrating with AI adjudication platforms


• Knowledge of Name screening vs transaction screening


• Cloud deployment exposure (Azure/AWS)