Floor Manager THAT Concept Store | Majid Al Futtaim Dubai

Floor Manager – THAT Concept Store | Majid Al Futtaim Dubai

A remarkable business success story, Majid Al Futtaim started from one man’s vision to transform the face of shopping, entertainment and leisure to create ‘Great Moments for Everyone, Everyday’. It has since grown into one of the United Arab Emirates’ most respected and successful businesses spanning 16 international markets, employing more than 45,000 people, and obtaining the highest credit rating (BBB) among privately-held corporates in the region.

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

Floor Manager – THAT Concept Store | Majid Al Futtaim Dubai | Apply Now

JOB TITLE
Floor Manager – THAT | MAF Lifestyle | Operations

ROLE SUMMARY
The Floor Manager is responsible for achievement of sales targets, managing and developing the teams in order to maximize profitability, maintain brand and Company image, operational compliance and offer excellent customer experience. The role is fully accountable for the daily operations of the assigned floor and its workforce in line with the overall business objectives.

ROLE PROFILE
Ensure the highest levels of customer service are delivered at all times.
Take ownership for customer complaints and concerns and address these in a professional, efficient and effective manner.
Drive sales and constantly strive to enhance business ensuring set KPI targets (such as net sales, footfall conversion, shrinkage, stock turn) are met.
Ensure adherence to the “Model Store Standards” in relation to Visual Merchandiser, taking accountability for the team understanding of the VM principles and standards.
Overall accountability for compliance of subordinates with established Company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures.
Coach and mentor, the teams to enhance customer service levels through brand/product knowledge and overall Retail understanding.
Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales.
Contribute and support the business in achieving the Dare Today, Change Tomorrow sustainability strategy.

REQUIREMENTS
High school certificate
7 years+ industry experience and 2 years in managerial role.
A proven record of maximizing business performance.
Excellent Communication Skills

Don’t miss out on this exciting opportunity – apply now at dubaiofferz.com