Floor Supervisor Jobs In Abu Dhabi | Reap HR

Floor Supervisor Jobs In Abu Dhabi | Reap HR

About the job

We are looking to hireShop Floor Supervisorsfor one of thehigh-end cake & pastry outletslocated inAl Ain, Abu Dhabi.To qualify for this position, you should haveat least 4 – 5 years of previous experience as a Supervisor in the Food & Beverage industry.

Responsibilities:

• Always greets and welcomes customers promptly in a warm and friendly manner.
• Always thanks and gives fond farewell to customers conveying anticipation for their next visit.
• Has a good knowledge of all the items in the outlet and presentation standards.
• Speaks with customers and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
• Can answer any questions regarding items
• Monitoring CCTV cameras.
• Handling customer queries.
• Always applies service techniques correctly always, and serving Food & Beverage items with enthusiasm.
• Records transactions / orders in Point of Sales systems at the time of order.
• Communicates with the kitchen regarding any questions.
• Checks with guests to ensure satisfaction.
• Is responsible for clearing, collecting and returning food and beverage items to proper area.
• Maintains cleanliness of work area throughout the shift.
• Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
• Performs shift closing on the Point of sales terminal and tally cash and credit card settlements.