Front Desk Agent Jobs in Dubai UAE 2023 | FIVE Hotels Jobs

Front Desk Agent Jobs in Dubai UAE 2023 | FIVE Hotels Jobs

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Description:

We are looking for a natural self-starter who demonstrates creative and critical thinking abilities, can focus on, and execute, tasks with a sharp eye for detail. An outgoing, people-friendly personality with an ability to think ‘on your feet’ during changing situations is also essential.

Job Responsibilities:

• Registers guests and assigns rooms, accommodates special requests whenever possible
• Assists in pre-registration and blocking of rooms for arrivals. Thoroughly understands and adheres to proper credit checks, cashing, and cash handling policies and procedures
• Maintains an up-to-date knowledge of room locations, types of rooms available as well as the room rates
• Uses suggestive selling techniques to sell rooms and to promote other services of the Hotel
• Coordinates room status, updates with the Housekeeping Department by notifying them of all check outs, early check ins, special requests and day-use rooms

Job Requirements:

• A Hands-on approach with a ‘can-do!’ work attitude; with a fun-to-work-with energy at all times!
• A commitment to delivering exceptional guest services with a passion
• An ability to find creative solutions while taking ownership for all duties and tasks assigned
• Teamwork-oriented
• Fluency in English (spoken and written) is a necessity