Frontdesk Receptionist (Female) -Dubai

Purpose:

The purpose of this role is to provide Outstanding Customer Service to clients by booking them appointments, welcoming them, checking them in and dealing with any complaint or issue, answering their questions about products and services and make sure they have a great customer experience and leave extremely happy.

Responsibilities:

1. Provide an exceptional customer service to every client she interacts with and make sure that every client leaves the salon 110% satisfied.
   


2. Handles client complaint professionally and make sure the complaint procedure is processed quickly and efficiently resulting in 100% customer satisfaction.
   


3. Able to Learn the whole Frontdesk Process and fully operate on her own within 30 to 60 days.
   


4. Able to book clients efficiently without any mistakes.
   


5. Able to balance her drawer and not have any shortage of cash or undercharge or overcharge or any check out mistakes.
   

Requirements

Requirements:

1. Have several years of customer service experience
   


2. Have G.C.C work experience
   


3. Good English Speaker
   


4. Enthusiastic
   


5. Energetic
   


6. Attention to details
   


7. Intelligent & Fast Learner
   


8. Honest/Trustworthy
   


9. Easy to Manage
   


10. Confident
    


11. Work under pressure
    


12. Positive & Friendly
    


13. Team Player
    


14. Good Work Ethics
    


15. Computer Skills
    

Benefits

Pay Package:

• Monthly Salary
  


• + Booking Commissions
  


• + Retail Commissions
  


• Free Medical Insurance
  


• 30 days paid Vacation + & up to 13 paid local holidays
  


• Free Salon Services
  

About the Company: