Funding Officer

Position: Funding Officer (Fresh Graduates Welcome)

Employment Type: Full-time

Working Arrangement: Onsite | Rotational shifts

Company Overview:

We are forward-thinking fintech company specializing in innovative trading solutions and financial products. With a dynamic platform and a tech-savvy team that works seamlessly across time zones, we strive to provide cutting-edge services to traders worldwide.

Responsibilities:

• Process client funding transactions with efficiency and accuracy, ensuring timely completion.


• Collaborate with internal departments, such as PSP and Accounting, to resolve any funding-related issues or discrepancies promptly.


• Monitor and reconcile client funding accounts regularly, maintaining accuracy and adherence to established procedures.


• Provide assistance to clients regarding funding inquiries, offering guidance on available payment options, and addressing any concerns or questions related to their accounts.


• Maintain up-to-date records of client transactions, funding requests, and associated documentation.


• Contribute to the development and implementation of improved funding processes and procedures, aiming to enhance efficiency and customer satisfaction.


• Collaborate with the Sales and Support teams to identify opportunities for client acquisition and retention through competitive funding options.


• Perform reconciliation procedures, ensuring accurate recording and reconciliation of the company's financial transactions.


• Conduct the payment process, accurately processing payments associated with the company's financial transactions.


• Carry out reporting procedures, preparing various financial reports for the company.

Requirements:

• Bachelor’s degree in finance, Accounting, Economics, or a related field (or equivalent work experience).


• Proven experience in a similar role within the Forex or financial services industry.


• Strong knowledge of financial markets and Forex trading.


• Familiarity with client funding processes, including deposits, withdrawals, and account transfers.


• Excellent attention to detail and accuracy in processing financial transactions.


• Solid understanding of regulatory compliance requirements within the financial industry.


• Exceptional organizational and time management skills.


• Proficiency in using financial software and platforms.


• Excellent written and verbal communication skills.


• Ability to work effectively both independently and as part of a team.


• High ethical standards and the ability to handle sensitive financial information with confidentiality.

*Due to the high volume of applications, only shortlisted candidates will be contacted. We truly appreciate your interest and understanding.