Job Description - Government Relations Operations Officer (UAE National Talent Only)
Manage and maintain government-related prepaid accounts and wallets (including visa and immigration services) to ensure uninterrupted operational activity. Coordinate approvals and submit invoices to Finance and Accounts Payable within agreed timelines. Prepare RFQs, obtain quotations from approved vendors, and support vendor selection in line with internal procurement policies. Manage end-to-end security clearance processes for contractors, vendors, and contingent workers requiring access to Etihad systems or premises. Ensure all security clearance activities comply with Etihad internal policies and UAE regulatory requirements. Process exception requests and support exempted contracts through relevant SAP systems. Coordinate closely with internal stakeholders to ensure timely approvals and minimise operational delays. Process staff ID card requests for new joiners, contractors, and outstation personnel via relevant government and internal portals. Coordinate printing, dispatch, and collection of ID cards to ensure access is in place before joining dates. Manage renewals, replacements, and cancellations of IDs to avoid access or compliance issues. Bachelor's degree in Business, Finance, or a related discipline. Minimum of 4 years' experience in a government relations, government operations, or similar administrative role within the UAE. Demonstrated experience working with UAE government entities and portals. Strong operational understanding of financial transactions, reconciliations, and fund monitoring (accounting qualification not required). High level of computer literacy with the ability to work across multiple systems and platforms simultaneously. Professional fluency in both Arabic and English, with proven experience drafting formal Arabic correspondence.
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