GTB - Technology Delivery Manager

GTB Technology Delivery Ownership
• Own end to end technology delivery for GTB applications (Payments, Cash Management, Trade Finance, Supply Chain Finance, Collections) as part of the Core Banking (Flexcube) transformation and associated programs.
• Act as the single accountable owner for GTB technology delivery outcomes across geographies, products, and integration landscapes.
• Ensure alignment of GTB delivery roadmap with overall Core Banking program milestones and strategic priorities.
Portfolio & Program Delivery Management
• Govern and oversee, ensuring delivery commitments across multiple streams are met within approved scope, cost, timeline, and quality parameters.
• Review, challenge, and approve delivery plans prepared by Technology Delivery Managers reporting into the role.
• Proactively manage cross domain dependencies, sequencing conflicts, and resource constraints across GTB platforms and core banking integration tracks.
• Maintain delivery transparency through consolidated reporting on status, risks, issues, and mitigation plans to senior technology and program leadership. People & Delivery Leadership
• Provide directions, and coaching to Technology Delivery Managers.
• Set clear delivery expectations, monitor performance, and drive accountability across reporting teams.
• Ensure optimal capacity planning and skill alignment across GTB technology delivery to meet program and BAU demands.
• Build a strong delivery culture focused on execution discipline, quality, and ownership.
Governance, Risk & Compliance
• Ensure all GTB technology deliveries comply with enterprise architecture, ISG, security, audit,
regulatory, and change governance standards.
• Act as the escalation point for delivery risks, major issues, and program deviations, providing clear
recommendations for resolution.
• Drive proactive risk identification and mitigation to minimize business disruption during large scale
transformations and releases.

Stakeholder & Vendor Management
• Serve as the senior technology interface for GTB Business, Operations, Core Banking program
leadership, and external partners.
• Ensure stakeholder expectations are aligned with realistic delivery capacity and agreed operating
models.
• Provide oversight of vendor delivery performance, commercial adherence, and contractual
commitments across GTB technology engagements.